/* Preset support message cards — app + public pages */

.support-msg-label {
  font-size: 13px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--sub, #6b7280);
  margin-bottom: 10px;
  text-align: left;
}

.support-msg-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
  max-height: min(42vh, 320px);
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  padding-bottom: 4px;
}

.support-msg-card {
  width: 100%;
  min-height: 52px;
  padding: 14px 16px;
  border-radius: 14px;
  border: 2px solid var(--border, #eaecf0);
  background: var(--surface, #fff);
  color: var(--text, #1a1a2e);
  font-family: var(--font, 'Inter', sans-serif);
  font-size: 16px;
  font-weight: 700;
  line-height: 1.35;
  text-align: left;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s, box-shadow 0.15s;
}

.support-msg-card:hover {
  border-color: #c8f0df;
}

.support-msg-card--selected {
  border-color: var(--mint, #5dd6a8);
  background: var(--mint-soft, #e8faf3);
  box-shadow: 0 0 0 1px var(--mint, #5dd6a8);
}

.support-msg-loading {
  font-size: 14px;
  color: var(--sub, #6b7280);
  text-align: center;
  padding: 12px 0;
}

.support-feed-quote {
  font-size: 14px;
  color: var(--sub, #6b7280);
  margin-top: 2px;
  font-style: italic;
}

.support-msg-custom-wrap {
  margin-top: 12px;
  text-align: left;
}

.support-msg-custom-label {
  display: block;
  font-size: 13px;
  font-weight: 700;
  color: var(--sub, #6b7280);
  margin-bottom: 8px;
}

.support-msg-custom-input {
  width: 100%;
  min-height: 72px;
  resize: vertical;
}

.support-msg-custom-count {
  font-size: 12px;
  color: var(--muted, #9ca3af);
  text-align: right;
  margin-top: 6px;
}

@media (min-width: 480px) {
  .support-msg-grid {
    grid-template-columns: 1fr 1fr;
  }

  .support-msg-grid .support-msg-card:last-child:nth-child(odd) {
    grid-column: 1 / -1;
  }
}